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Public Service Director

Website City of Riverside

Under the direction of the City Manager, the Public Service Director understands, oversees, manages, and controls all functions and tasks associated with public service operations. This includes but is not limited to operating, capital, and debt associated with streets, parks, facilities maintenance, vehicle and equipment maintenance, and stormwater functions in the City of Riverside.

Essential Job Duties and Responsibilities:

  • Budget
    Direct the development, administration, and review of the department’s operating and capital budgets.
    Review and approve expenditures in compliance with financial regulations, best practices, and City policies.
    Effectively plan and forecast future operating and capital needs.
  • Employee Management
    Assign work to employees and schedule work tasks.
    Evaluate employee performance.
    Approve leave requests.
    Recommend hiring of job applicants.
    Recommend discipline.
    Recommend pay assignments and adjustments.
    Receive employee complaints and grievances.
    Assist with the development and application of labor contracts and personnel policies.
    Develop and enhance a cultural environment based on data-driven decision-making, accountability, and effective resource management.
  • Grant and Contract Management
    Coordinate grant requests for infrastructure projects.
    Ensure appropriate authorizing legislation is approved for grant acceptance and execution.
    Ensure Public Service contracts and agreements are current and that associated records are properly kept.
    Develop RFPs and bid documents as needed for contract services.
  • Project Management
    Coordinate with staff, consultants, contractors, and county/state/federal agencies to effectively implement large, multi-faceted capital improvement projects.
    Appropriately budget for projects, manage cost overruns, and deliver projects in a timely manner.
  • General Operations
    Effectively manage and delegate workload among staff and contract service providers for engineering, infrastructure maintenance (e.g., pothole repairs, crack sealing), parks maintenance, facilities maintenance, vehicle and equipment maintenance, and stormwater maintenance tasks.
  • Stormwater
    Supervise shapefiles, inputs, and data related to the City’s existing stormwater infrastructure. Ensure it is accurately updated as needed.
    Supervise shapefiles, inputs, and data related to the City’s stormwater utility fee to ensure accuracy and timely updates as needed.
    Coordinate with other departments, staff, and customers regarding stormwater infrastructure and impervious surface areas. Provide stormwater billing calculations to the Finance Department.
    Develop and implement the City’s stormwater management program.
  • Direct responses to inquiries and complaints regarding Public Service operations or employees.
  • Prepare and make presentations and reports to the City Council.
  • Serve as City representative to area committees and regional organizations, such as the Miami Valley Regional Planning Commission (MVRPC).
  • Performs other job-related duties as assigned.


·       Possession of a bachelor’s degree in Engineering or a related field and/or five (5) or more years of progressive managerial experience in a municipal public service organization or an equivalent combination of education and experience.

·       Valid Ohio Driver’s License/ Possession of a Class B CDL preferred.

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